Returns and Refunds
How do I return?
You can use the model withdrawal form for this, but you are not obliged to do so. The fastest way to return an item is by using our online return procedure...
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item...
Right of withdrawal
You have the right to withdraw from the contract within 14 days without stating reasons. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, takes physical possession of the good...